These Terms & Conditions govern your use of the Sense-Tech-Services website and the services provided by Sense-Tech-Services.
1. About these terms
These Terms & Conditions set out the terms under which you may use this website and engage Sense-Tech-Services for technology, infrastructure, software, workplace, consulting, support, and related services.
By using this website or engaging our services, you acknowledge that you have read, understood, and agreed to these terms.
2. About Sense-Tech-Services
Sense-Tech-Services provides technology services designed around the operational requirements of businesses. Services may include website development, business applications, infrastructure, networking, systems administration, deployment, monitoring, technical support, automation, and continuous improvement.
The specific services provided to a client will depend on the agreed scope of work, proposal, quotation, statement of work, service agreement, or other written agreement between the parties.
3. Website use
You may use this website for lawful business and informational purposes.
You must not knowingly use the website to:
- Violate any applicable law or regulation.
- Attempt to gain unauthorised access to the website or its underlying systems.
- Introduce malicious software, code, or other harmful material.
- Interfere with the availability, security, or operation of the website.
- Use the website to infringe the rights of another person or organisation.
4. Services and scope of work
Services are provided according to the scope agreed with the client.
Where applicable, the agreed scope may specify deliverables, responsibilities, timelines, dependencies, fees, support arrangements, hosting requirements, third-party services, and other project conditions.
Work requested outside the agreed scope may require a separate quotation, change request, or agreement before the additional work is undertaken.
5. Quotes and fees
Unless otherwise stated, quotations and proposals are based on the information available to Sense-Tech-Services at the time they are prepared.
Pricing may change where the scope, requirements, third-party costs, infrastructure requirements, or project assumptions change.
Any applicable payment terms, deposits, recurring fees, milestones, or other charges will be communicated to the client before the relevant work or service is provided.
6. Third-party services
Some solutions may depend on third-party products or services, including hosting providers, domain registrars, cloud platforms, email providers, software platforms, networking equipment, monitoring systems, payment providers, or other technology vendors.
Third-party services are subject to the terms, availability, pricing, and policies of the relevant provider. Sense-Tech-Services is not responsible for changes, outages, pricing decisions, or failures caused by third-party providers.
7. Client responsibilities
Clients are responsible for providing accurate information, appropriate access, approvals, content, credentials, and other materials reasonably required to deliver the agreed services.
Clients are also responsible for ensuring that they have the necessary rights and permissions to provide any information, software, content, trademarks, data, or other materials supplied to Sense-Tech-Services.
8. Access, credentials, and security
Where access to client systems is required, access should be provided using appropriate credentials and security controls.
Clients remain responsible for maintaining appropriate ownership and authorisation over their accounts and systems.
Sense-Tech-Services will take reasonable measures to protect credentials and system access provided for the purpose of delivering services. Credentials should not be shared unnecessarily and should be revoked when access is no longer required.
9. Intellectual property
Unless otherwise agreed in writing, each party retains ownership of intellectual property that it owned before the commencement of a project or engagement.
Ownership and licensing of newly created software, designs, documentation, configurations, content, or other deliverables will depend on the applicable agreement between Sense-Tech-Services and the client.
Third-party software, frameworks, libraries, fonts, services, and other components remain subject to their respective licences and terms.
10. Website content and information
Information published on this website is provided for general informational purposes.
While reasonable care is taken to keep information accurate and useful, Sense-Tech-Services does not guarantee that all website content will always be complete, current, or free from errors.
11. Availability and maintenance
Sense-Tech-Services does not guarantee that the website or any particular service will always be available, uninterrupted, or error-free.
Services may occasionally be unavailable due to maintenance, upgrades, infrastructure changes, security events, third-party outages, or circumstances outside our reasonable control.
12. Limitation of liability
To the extent permitted by applicable law, Sense-Tech-Services will not be liable for indirect, incidental, special, or consequential loss arising from the use of this website or from circumstances outside the reasonable control of Sense-Tech-Services.
Nothing in these terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
13. Data protection and privacy
Personal information submitted through this website is handled in accordance with our Privacy Policy.
You can read the full policy on our Privacy Policy page.
14. Confidentiality
Where confidential information is exchanged as part of a client engagement, both parties should take reasonable steps to protect that information from unauthorised disclosure or use.
Specific confidentiality obligations may be established through a separate agreement where required.
15. Termination of services
Client engagements may be terminated according to the termination provisions contained in the applicable service agreement, quotation, statement of work, or other written arrangement.
Outstanding fees for services already delivered or commitments already incurred may remain payable following termination.
16. Changes to these terms
Sense-Tech-Services may update these Terms & Conditions from time to time to reflect changes to our services, business practices, technology, or legal requirements.
The latest version will be published on this website together with the applicable update date.
17. Governing law
These Terms & Conditions are intended to operate in accordance with the laws of the Republic of South Africa, subject to any mandatory rights or protections that may apply under applicable law.
18. Contact
If you have questions about these Terms & Conditions or a service engagement,please contact Sense-Tech-Services through the contact details provided on this website.