Privacy Policy

1. Who we are

This website is operated by Sense-Tech-Services.

Sense-Tech-Services provides technology services covering digital solutions, infrastructure, workplace technology, software development, systems support, deployment, and ongoing technical services.

For privacy-related questions or requests, please contact us using the contact details provided on this website.

2. Information we collect

We may collect personal information that you voluntarily provide when you contact us or request information about our services.

Depending on how you interact with the website, this may include:

• Your name
• Email address
• Telephone or mobile number
• Company or organisation name
• Information about your business or technical requirements
• The contents of your enquiry or message
• Any other information you choose to provide to us

We may also collect limited technical information automatically when you visit the website, such as browser type, device information, IP address, and basic website usage information.

3. How we use your information

We use personal information for legitimate business purposes, including to:

• Respond to enquiries and requests
• Communicate with prospective or existing clients
• Understand your technology requirements
• Provide quotations, proposals, or information about our services
• Deliver and support services where you become a client
• Maintain and improve our website and services
• Protect the security and integrity of our systems
• Comply with applicable legal and regulatory obligations

We will not use your personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by applicable law.

4. Contact forms and enquiries

If you submit an enquiry through our website, the information you provide may be transmitted to Sense-Tech-Services for the purpose of responding to your request.

We may retain correspondence relating to an enquiry where reasonably necessary for business administration, client management, record keeping, or legal purposes.

You should avoid submitting sensitive personal information through a general website contact form unless specifically requested and appropriate safeguards have been provided.

5. Cookies and similar technologies

This website may use cookies or similar technologies where necessary for website functionality, security, performance, or analytics.

Where applicable, information collected through these technologies may include:

• Browser and device information
• Pages visited
• Approximate usage patterns
• Referring website information
• Technical information required to maintain website security and functionality

Where consent is legally required for non-essential cookies or similar technologies, we will seek the appropriate consent before using them.

6. Third-party services

We may use third-party technology providers to operate, secure, host, monitor, or improve parts of this website and our services.

These providers may process limited information on our behalf where necessary to provide their services.

Where third parties process personal information on our behalf, we take reasonable steps to ensure that appropriate privacy and security measures are in place.

Third-party services may have their own privacy policies and terms governing their processing of information.

7. Sharing of personal information

Sense-Tech-Services does not sell your personal information.

We may disclose personal information where reasonably necessary:

• To service providers supporting our website or business operations
• To professional advisers where necessary
• To comply with legal or regulatory requirements
• To protect our rights, property, systems, or users
• Where you have requested or authorised us to do so

We only seek to share information that is reasonably necessary for the relevant purpose.

8. Data security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

You should therefore avoid sending confidential credentials, passwords, payment card information, or other highly sensitive information through a general website contact form.

9. Data retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including where necessary to:

• Respond to enquiries
• Maintain business and client records
• Provide ongoing services
• Resolve disputes
• Establish, exercise, or defend legal claims
• Comply with legal, accounting, or regulatory obligations

The appropriate retention period may vary depending on the nature of the information and the circumstances in which it was collected.

10. Your rights

Depending on the applicable privacy laws and your circumstances, you may have rights relating to your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where legally applicable
• Object to or request restriction of certain processing
• Withdraw consent where processing is based on consent
• Lodge a complaint with an appropriate data protection authority

Requests will be considered in accordance with applicable law.

11. South African privacy law

Where applicable, Sense-Tech-Services seeks to comply with the Protection of Personal Information Act, 2013 (POPIA)and other applicable South African privacy and data-protection requirements.

Nothing in this Privacy Policy limits any rights you may have under applicable law.

12. Children's privacy

This website is intended for a general business audience and is not specifically directed at children.

We do not knowingly seek to collect personal information from children through this website.

13. External websites

This website may contain links to external websites or services.

Sense-Tech-Services is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.

The updated version will be published on this website with a revised "Last updated" date.

15. Contact us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have a concern about how your personal information is handled, please contact Sense-Tech-Services through the contact details provided on this website.

Sense-Tech-Services
Technology that works for the business.